Hairwraps UK Account FAQ.

I can't log in to my account.

Try re-setting your password by selecting the forgotten password link. If you still can't get in please contact me and I'll be happy to help. You can find my contact details HERE

Where can I view my previous orders?

You will need an account with us to view previous orders. In your 'My Account' there is an Order History option where you can see all your orders, including any returns that have been made.

If you placed an order via 'Guest Checkout' then please contact me with the details, and I will endeavour to find the order for you.

How do I change my address details?

In the 'My Account' page there is an option to 'Modify your address book entries'.

Clicking here will allow you to add a new address or to modify an existing address.

There is also a link to 'Address Book' which will take you through to the same options.

How do I change/reset my password?

If you are unable to login, then clicking the 'Forgotten Password' link will allow you to reset your password. If you simply want to change an existing password, then enter 'My Account' page and click on the 'Password' or 'Change your Password' links.

Have I missed anything? Contact me with your question and I can include it in this section.